Client's Rights

Clients have the right to be treated with dignity and respect.

Clients have the right to fair treatment. This is regardless of their race, religion, gender, ethnicity, age, disability, or source of payment.

Clients have the right to have their treatment and other client information kept private.

Only in a critical emergency, or if required by law, can records be released without client Permission (see HIPAA Rights).

Clients have the right to have an easy to understand explanation of their condition and treatment.

Clients have the right to know all about their treatment choices. This would mean no matter of cost or if they are covered or not.

Clients have the right to information about providers.

Clients have the right to know the clinical guidelines used in providing and/or managing their care.

Clients have the right to know of their rights and responsibilities in the treatment process.

Clients have the right to share in the formation of their plan of care.

Client's Responsibilities

Clients have the responsibility to give providers information they need. This is so they can deliver the best possible care.

Clients have the responsibility to let their provider know when the treatment plan no longer works for them.

Clients have the responsibility to follow their medication plan. They must tell their provider about medication changes, including medications given to them by other providers.

Clients have the responsibility to treat those giving them care with dignity and respect.

Clients have the responsibility to keep their appointments. Clients should call their providers as soon as possible if they need to cancel visits.

Clients have the responsibility to ask their providers questions about their care. This is so they can understand their care and their role in that care.

Clients have the responsibility to follow the plans and instructions for their care. The care is to be agreed upon by the client and provider.

Clients have the responsibility to know the terms of their insurance