Our Process

Take the First Step. Ask for Help.

Taking the First Step

When you’re ready to call, we’re ready to listen. It takes tremendous strength, courage and self-respect to ask for help – but it is an indication that you want a solution to your current situation. We understand how difficult taking that first step can be. We also know that only you can do it – for yourself, for your family or for someone you know that needs help.

Making the Call

When you contact us, we will get the necessary information from you, then, based on your individual needs, you will be paired with the most appropriate member of our professional staff to personally work on designing the best treatment for you. As a courtesy, our staff will also call your insurance company to check your behavioral health coverage.


Your therapist will personally work with you to design the best treatment option for the best possible results. Your input is essential throughout the entire process. Treatment may include individual therapy sessions, family or couples’ sessions, or a combination of these. Our goal is to provide comprehensive and holistic treatment to all of our clients.

In the wake of the COVID-19 pandemic, Psych & Psych Services would like to reassure our clients that we are remaining open.  We are committed to providing services for all current clients, as well as continuing to accept new clients. All sessions going forward will be offered via telephone.  If you have any questions regarding this process please call our office at440-323-5121. Evening outpatient group members will be contacted by a staff member with further information.

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