Our Process

Take the First Step. Ask for Help.

Taking the First Step

When you’re ready to call, we’re ready to listen. It takes tremendous strength, courage and self-respect to ask for help – but it is an indication that you want a solution to your current situation. We understand how difficult taking that first step can be. We also know that only you can do it – for yourself, for your family or for someone you know that needs help.

Making the Call

When you contact us, we will get the necessary information from you, then, based on your individual needs, you will be paired with the most appropriate member of our professional staff to personally work on designing the best treatment for you. As a courtesy, our staff will also call your insurance company to check your behavioral health coverage.


Your therapist will personally work with you to design the treatment option that allows for the best possible outcome. Your input is essential throughout the entire process. Treatment may include individual therapy sessions, family or couples’ sessions, or a combination of these. Our goal is to provide comprehensive and holistic treatment to all of our clients.

As we continue to cope with the challenges posed by the COVID-19 pandemic Psych and Psych Services is open for business and accepting new clients. Whether you are new to Psych and Psych Services, or an existing client, call us at 440-323-5121 to set up an appointment with one of our therapists. Many of our therapists are now offering face-to-face sessions (use of a mask is required by our therapists and strongly encouraged by our clients).  Please ask the receptionist if the therapist you wish to see is currently offering face-to-face sessions.  All therapists are also offering counseling services by telephone and some offer video sessions via “Zoom”. Please ask the receptionist for details if you are wanting to obtain an assessment for placement in one of our Chemical Dependency Program groups.